Privacy policy
Information we collect
When you submit an inquiry we collect the data you provide: name, email address, phone or WhatsApp number, company name, target product and quantity, and your message. We also collect standard server log data such as IP address and browser type through our hosting provider.
How we use your information
Your information is used exclusively to prepare quotations, arrange samples, process orders and provide after-sales support. We do not sell, rent or share your data with third parties for marketing purposes. Inquiry submissions are delivered to our sales mailbox through the Web3Forms processing service.
Data retention and your rights
Business correspondence is retained for up to five years to support repeat orders and warranty claims. You may request access to, correction of, or deletion of your personal data at any time by writing to info@caskethandle.com; we respond to such requests within 30 days.